Account Accessibility
Easy, Account Access
You can use any of the following free banking services to manage your account and conduct transactions from the convenience of your home or anywhere:
- Online Banking: View account activity, transfer funds, pay bills, set account alerts, view eDocuments and more.
- Monroe Federal App: Deposit checks, transfer money, pay bills, set push notification alerts and more.1
- Direct Teller: Use your phone to get detailed account information and transfer money between your Monroe Federal accounts.
- ATMs: Use the ATMs at any of our offices, or you can find access to over 32,000 free ATMs on the MoneyPass® Network.2
- Night Depository: Conveniently located at all four offices.
If you have not already enrolled in our Online Banking, click on the Online Banking button at the top of the page, or download the Monroe Federal App at the App Store or Google Play.
Communication
Please remember in online banking you have access to the Banking Services where you can update your profile, download the Mobile App, manage your debit card and account alerts. You can also update or change your user ID, password, email address, mailing address and phone number, so we can stay in touch at any time.
Please contact our loan department immediately if you are experiencing any type of hardship, so we can provide needed assistance as soon as possible.
Security and Safety
Rest assured that you will have access to your account funds. We care about your safety and there is a risk of having too much cash in your home. Please remember criminals will always try to take advantage of current trending concerns and will look for ways to gain access to your account. If we contact you, remember we will not ask for confidential information. Protect yourself against scams, do not give out any personal information, your user ID, password, personal identification number (PIN) or any account or card information.
1 Message and data rates may apply for mobile banking. Deposit limits apply in the Mobile App. View our mobile deposit disclosure and agreement.
2 MoneyPass® ATMs can be found on our mobile app or by going to www.moneypass.com.
